Service and support

Preventive maintenance is essential to maintaining ­top performance. Our skilled service team provides service labour, supervision during drydocking, repairs and overhauling, cleaning and reconditioning.

Get in touch

Global sales and service network

Trusted representatives in all of our major markets.
List of representatives ›

Instructions for immediate response on service enquiries

Please provide the following information to make sure you get the fastest possible response on your enquiries.
E-mail us

Your request: Enquiry  / Order / Other

Who: Full company details: Name, address, phone, e-mail and contact person

Billing Details: Full company details including contact person

Delivery: Delivery address and requested delivery date, name of ship

Equipment Section: Type of heat exchanger including serial number

Line Items: What parts are needed, incl. Hydroniq part numbers

Serial Number: Serial number of your heat exchanger.

User manuals

RACK COOLER 500SRACK COOLER 600CRACK COOLER 600SRACK COOLER 700CRACK COOLER 700SRACK COOLER 800CRACK COOLER 800S

Service letters

Hydroniq Service Letter

Service tip: Change the zinc anodes every 3 months

Avoid costly repairs by changing zinc anodes every 3 months or as required to prevent wear and tear. Follow the Hydroniq maintenance routines and use genuine Hydroniq spare parts to maintain reliability, a low life ­cycle costs and easy maintenance. We provide ready-made spare parts/maintenance kits for fast delivery and simple ordering.

Image of frontpage for Shipserv.com

Ordering spare parts via portals

Hydroniq processes enquiries and orders through marine portals, such as ShipServ, as efficiently as direct enquires and orders. Contact us at: info@hydroniq.no

Go to ShipServ

Ship designer or architect looking for files?

We are happy to provide the files needed to import our heat exchange systems into your design software. Please contact us for more information.

E-mail us
Engineer working on screen